BOS|金蝶EAS8.2获取用户相关信息失败

如图显示，获取用户相关信息失败，测试的账套是可以使用的，但是正式账套使用不了

错误原因：
数据中心类异常

解决方案：
请将如下错误信息提单反馈  [com.kingdee.eas.tools.admin.framework.database.exception.DBException: Get database connection failed, sqlcode[28001] sqlstate[99999]!
        at com.kingdee.eas.tools.admin.framework.database.impl.AbstractDB.testJDBCConnection(AbstractDB.java:487)
        at com.kingdee.eas.tools.admin.domain.impl.DataCenterServiceImpl.testDBConnection(DataCenterServiceImpl.java:1522)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at com.kingdee.eas.tools.admin.framework.ssap.dualrpc.SSAPServerRPCHandler.invokeService(SSAPServerRPCHandler.java:46)
        at sun.reflect.GeneratedMethodAccessor2.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at com.kingdee.eas.tools.admin.framework.dualrpc.core.common.RpcWorker.processRpcCallMessage(RpcWorker.java:237)
        at com.kingdee.eas.tools.admin.framework.dualrpc.core.common.RpcWorker.run(RpcWorker.java:81)
]